Glencore Coal
Stakeholder engagement strategy workshop
Case study
Client.
Glencore Coal
Services.
Workshop facilitation and strategy development, stakeholder mapping and SWOT analysis, strategic communications and engagement framework and a delivery roadmap.
Description.
Glencore wanted a more consistent, values-led approach to stakeholder engagement across its coal operations and corporate functions. The focus was on strengthening how the Environment and Community leadership team planned and delivered engagement.
Engagement approach.
We delivered a series of facilitated workshops that brought the leadership team together to reflect on current practice and define what effective engagement and government relations should look like in practice.
The sessions clarified priorities, agreed shared principles and set expectations for how engagement with communities, regulators and government would be planned, delivered and reviewed across sites.
The workshop informed the development of Glencore’s first integrated stakeholder engagement strategy, structured around reputation and relationships, planning and performance, and culture and communication. It also informed government relations strategies (NSW, QLD, National).
The strategies now guides how the Environment and Community team plans, delivers and evaluates engagement, supporting purposeful, consistent and clear practice and strengthening long-term community relationships and building stakeholder confidence.
Outcomes
Other projects
Dungog Common Recreational Reserve Strategic Plan
Client: Dungog Common Recreation Reserve Board.
Project type: Government
Services: Strategic plan development, workshop design and facilitation, materials and outcomes report.
Hunter Transmission Project
Client: EnergyCo NSW
Project type: Government, energy, infrastructure
Services: Stakeholder engagement strategy, Aboriginal engagement, communications, marketing, advertising, event management, media and issues management, place management and landowner liaison, government relations & ministerial communication.
Newcastle Grammar School
Client: Newcastle Grammar School
Project type: Property development
Services: Community and stakeholder engagement, social impact assessment and strategic communications.
Hunter River Estuary Wastewater Masterplan
Client: Hunter Water Corporation
Project type: Environment
Services: Strategic planning, stakeholder engagement, scenario planning, regulatory consultation, community and government relations